FAQ

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Frequently Asked Question

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. How long is the delivery time?

    It depends on the order volume and specifications of the ordered product.

    1.  24 hours for stocks
    2.  Common standard items 20days,special specs 30-45days;
    3.  Final products 50-60days。
  • Q. How can I get the color I need? Any color difference for final products?

    1.  Based on providedsamples;
    2.  BasedRAL color chat;
    3.  Basedon our  

    For industrial fabric, the color difference is usually more tolerable than civil products, it is normal for visible difference between batches to the naked eye(1<δE<2). Glossiness contributes to chromatic aberration as well, even the 2 sides from the same piece fabric appear to be different due to the luster of the roller surface.

  • Q. Do you accept trial order?

    Usually we do not accept trial (making samples) due to large MOQ of the raw materials.  In cause that both base fabric and PVC available, we can do trial with certain charges which will be credit to balance payment of the massive order.

  • Q. Why there is more-or-less terms, and non-standard rolls?

    1. Defects in raw materials
    2. Unexpected faults and wastes during production

    The ratio of quantity difference and non-standard rolls is inversely proportional to the order quantity, that is, the larger the order quantity, the smaller the proportion. If the production separate into several times the percentage will be higher. According to our statistical data, the proportions corresponding to different widths and roll lengths can be referred to the following table:

    Width M

    Length M

    Qty M

    More-or-less

    Short rolls

    1.0-1.6

    25-50

    3000-5000

    10-15%

    20%

    1.0-1.6

    50-100

    3000-5000

    10-15%

    30%

    1.0-1.6

    100+

    3000-5000

    10-15%

    40%

    1.0-1.6

    25-50

    6000-20000

    7-10%

    15%

    1.0-1.6

    50-100

    6000-20000

    7-10%

    20%

    1.0-1.6

    100+

    6000-20000

    7-10%

    25%

    1.0-1.6

    25-50

    20000+

    3-5%

    8%

    1.0-1.6

    50-100

    20000+

    3-5%

    12%

    1.0-1.6

    100+

    20000+

    3-5%

    15%

    1.6-3.2

    25-50

    3000-5000

    10-15%

    15%

    1.6-3.2

    50-100

    3000-5000

    10-15%

    20%

    1.6-3.2

    100+

    3000-5000

    10-15%

    25%

    1.6-3.2

    25-50

    6000-20000

    7-10%

    10%

    1.6-3.2

    50-100

    6000-20000

    7-10%

    15%

    1.6-3.2

    100+

    6000-20000

    7-10%

    20%

    1.6-3.2

    25-50

    20000+

    3-5%

    7%

    1.6-3.2

    50-100

    20000+

    3-5%

    10%

    1.6-3.2

    100+

    20000+

    3-5%

    15%

          • More-or-less % by SQM = (Finished Qty-order Qty)÷ Order Qty
          • Short roll % by Roll Qty = Short roll÷total roll No.
          • Different color, thickness, base fabric should be calculated separately

  • Q. How about the color fastness, how long does it can last outdoor without fading?

    The fading speed can be limited to a certain extent by light stabilizers, ultraviolet absorbers and the light fastness can reach level 6 or 7, but we cannot guarantee 100% no fading, especially the brighter the color, the easier it is to fade.

    Long term exposure to sunlight leads to the degradation of plastic

    materials. The complete solar UV spectrum ranges between 280 and 400 nanometers, but the most aggressive part is the UVB range with very short wavelengths between 280 and 315 nanometers. UV radiation represents only 4.6% of the solar spectrum but causes the most important damage to the polymeric materials. This is call photo-degradation, a process that generally results in breaking down the polymer chains. This frequently results in a deterioration of the physical properties, changes in color or chalking of the part surface. The irradiation is the radiation energy incident over a specific area for a given period of time. It is expressed either in W*s /m2, Joule/m2 or very often in Langley (Ly).

    1 Ly = 1Cal/Sq.cm = 4.185 Joule/SQM

    The global annual sunlight radiation level (kLy/year) for various

    countries is given in the table below. values in this table are only indicative. In some large countries including China, radiation levels can vary significantly from one area.

     

    Region

    kLy

    Region

    kLy

    Region

    kLy

    Region

    kLy

    Austria

    80

    El Salvador

    140

    Luxembourg

    80

    Russia(North)

    70

    Afghanistan

    180

    Ethiopia

    140

    Libya

    180

    Russia(South)

    140

    Alaska

    70

    Finland

    70

    Madagascar

    140

    Sardinia

    20

    Algeria

    160

    France

    120

    Mali

    200

    Saudi Arabia

    200

    Angola

    120

    Germany

    80

    Malta

    160

    Senegal

    180

    Argentina

    160

    UK

    70

    Malaysia

    140

    Sicily

    140

    Australia

    180

    Greece

    120

    Morocco

    160

    Singapore

    140

    Bahamas

    140

    Guatemala

    140

    Mauritania

    180

    South Africa

    160

    Bahrain

    200

    Guyana

    120

    Mexico

    160

    Span

    140

    Belgium

    80

    Haiti

    160

    Mozambique

    160

    Sudan

    220

    Burma

    120

    Honduras

    140

    Nepal

    160

    Suriname

    120

    Bolivia

    140

    Hungary

    80

    Netherlands

    80

    Sweden

    70

    Brazil

    120

    India

    180

    Nicaragua

    140

    Switzerland

    80

    Bulgaria

    100

    Indonesia

    140

    Niger

    200

    Taiwan

    140

    Canada

    100

    Iraq

    180

    Norway

    70

    Thailand

    140

    Chad

    200

    Iran

    180

    New Zealand

    120

    Tunisia

    160

    Chile

    140

    Israel

    180

    Omen

    160

    Turkey

    140

    China

    140

    Italy

    120

    Pakistan

    180

    Uruguay

    160

    Columbia

    100

    Jamaica

    160

    Panama

    40

    US North

    100

    Costa Rica

    140

    Japan

    100

    Paraguay

    160

    US Arizona

    180

    Cuba

    140

    Jordan

    180

    Peru

    140

    US Florida

    140

    Cyprus

    140

    Kenya

    140

    Philippines

    140

    Uganda

    140

     Denmark

    70

    Kuwait

    180

    Poland

    80

    Vietnam

    140

    Egypt

    200

    Korea

    120

    Portugal

    40

    Venezuela

    160

    Ecuador

    120

    Lebanon

    180

    Romania

    100

    Zambia

    180

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